![tech: USB RF Dongle Keychron Q2 Max]({"aperture":"0","credit":"","camera":"","caption":"Photo by cottonbro studio on <a href="https://www.pexels.com/photo/hand-putting-a-usb-flash-drive-in-a-laptop-5474284/" rel="nofollow">Pexels.com</a>","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"hand putting a usb flash drive in a laptop","orientation":"0"})
OK, I had this problem where the high-speed USB RF dongle failed on my Keychron. Those folks have great support and asked me what the serial number is.
Just beware that unlike many products, the Q2 Max doesn’t have a serial number on the keyboard itself, you have to make sure to keep the box. You are warned. I personally put these kinds of things in 1Password under the website entry for safekeeping.
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