Brother International – Service Center Locator to support your Brother Product. I knew when I bought this printer that I might have issue. It was between an HP networked laser printer and a Brother DL5170DN, the Brother was just so much cheaper.
Well, shame on me, this is the second Brother to die. There are just too many mechanical parts in the average laser printer not to have them come apart I guess. We had a Brother MFC that basically stopped feeding paper.
In this case, we’ve got a duplexer that has given up the ghost. It sounds like a stripped gear in the guts. And, the service period is just one year, so I’m sure that it will come down to just throwing it away.
Still I’ll call ER&S at 425-881-1789 and see if it worth repairing.