Comcast Woes and Shuttle Woes

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Just spent a frustrating day trying to get my Dad’s Comcast broadband internet connection to work. Spent an hour with a very nice woman at 1-800-comcast, but the thing didn’t work at all. Seems that you have to use the Comcast installation CD otherwise, you get incomplete activation. So, it worked for a short time and then failed.
She tried to get me to ping sas.r1.attbi.com which I can see at my home, but the DNS seemed completely broken at my Dads. We tried to use the Comcast CD with this Broadjump software and that failed. Then I tried again this afternoon and it worked. Somehow it bypasses a lot of things like a broken DNS. When the thing came up again, I had a completely different and new TCP/IP address. Very interesting.
BTw, Comcast level 2 technical support can’t be reached, they have to send a trouble ticket and 72 hours later, maybe someone will call you. I’ll believe it when I see it.
h4. Other wows, no audio or USB on the Shuttle SB61G2.
Well, do it yourself also didn’t work super well, now the new Shuttle I got my dad has no audio and the front USB ports don’t work. They used to. Thank goodness for “google”:http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=sb61g2+audio searches of newsgroups which yield…
* SB61G2 audio and USB problems. Someone had dead USB, it was because of a loose connector and noisy audio (also sounds like a loose connector)
* “Sudian Forums”:http://forums.sudhian.com/categories.cfm?catid=43&STARTPAGE=10. They have a forum dedicated to just the Shuttle. Seems pretty active. There are entries on the Corsair memory problem and also bad audio.

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